隐私政策

Aqua Blue Club PRIVACY POLICY

This policy sets out how Aqua Blue Club LLC, a Washington State (USA) corporation whose registered office is 15790 Redmond Way #1174, Redmond, WA 98052, USA, trading as Aqua Blue Club, treats your personal information.

Aqua Blue Club LLC uses and protects any information that you provide when you use either our website or book services through us, but ONLY when you have granted us explicit permission to do so.

Here you can read further information about how we use your data, or explore in more detail how and why, and when we use cookies to enhance your browsing experience. By using our website, you are agreeing to the terms set out, and consenting to the use of data described in this policy and for which you have given explicit permission for us to do so.

Aqua Blue Club LLC trades with Master Liveaboards, Aggressor Liveaboards, and other affiliates, and to whom we may be required to pass along personal data to process so that they can provide you with your dive experience and the arrangements you require.

This refers to information such as your name, contact details, travel preferences, passport number and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking.

Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information whenever we get the opportunity to keep it current, accurate and complete.

We may disclose your information to our service providers for the purpose of providing you with our services, including your flight, holiday or insurance, etc. Only information necessary for this purpose will be disclosed to them. For air travel, it may be a mandatory requirement (imposed on airlines by governments at the point(s) of departure and/or destination) to disclose your information for security and anti-terrorism purposes, or any other purposes which they determine appropriate.

We may also disclose your information to companies who act as "data processors" on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organization/structuring of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, assessing customer purchasing preferences, dispute resolution, credit checking, and debt collection. If we search against the files of credit reference agencies, they will record the search and hence the way in which you conduct your account with us may be shared with other lenders and credit agencies.

Some of your information may be considered sensitive personal data. We collect it to cater to your needs or act in your interest, but we do so on the condition that we have your positive consent - we will do all that is reasonably practicable to draw this to your attention when you first supply us with your information, or at the next available opportunity.

By booking your holiday with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of everyone in the group you are traveling with. For example, if your illness at resort is infectious we may need to make special arrangements for you and also ensure that you do not return with the group immediately.

Your information will be stored within our booking system and our CRM both pre and post-trip. Should you wish to know more about the systems we use to process this information or would like to have this data removed once your holiday booking has been completed, please contact brian.aquablue@gmail.com.

Please note the 'Right' to removal/erasure is not absolute, there are obligations upon us as a Company to retain various data for various reasons.

If you do not agree to our use of your information, regrettably we will be unable to accept your booking.
We may from time to time contact you by post with information on offers of goods and services, brochures, new products, forthcoming events or competitions from our holiday divisions and our group of companies.

You may indicate your preference to also receive our direct marketing material for the above purposes by telephone or e-communications (e-mail, SMS, or e-brochure) on our website(s) or forms, or to our staff at point of contact.

You may, in addition, indicate your preference regarding receiving third party direct marketing material by post. 

YOUR RIGHTS 

You have the right to ask in writing for a copy of the information we hold about you and to request us to correct any inaccuracies you notice in the information we hold about you.

You have the right to ask in writing not to receive direct marketing material about our products and services. If the following facilities are available, you can amend your previous preference on our website(s), using our "unsubscribe e-mail" or in literature which you subsequently return to us. Once properly notified by you, we will take steps to stop using your information in this way.

USE OF "COOKIES" AND LINKS TO OTHER WEBSITES

If our contact and dealing with you is via our website(s), we may use "cookies".

Most websites use some form of cookies at the moment. These files usually contain data like the site's name and a unique user ID. Most commercial websites use them, whether they are banks, online publishers, blogs or e-commerce. They are used a wide variety of purposes such as website analytics - counting visitors and their behavior, targeted advertising, recording user preferences or for authentication.

As you will see some are essential for the effective working of the website itself, deleting these can mean the site will no longer work for you.

LINKS ON OUR WEBSITE

Some links on our site lead to external websites operated by our selected suppliers or partners or other third party websites. We endeavor to review the content on the websites to which we provide links to, but cannot guarantee the accuracy, reliability or security of these websites. Your access and use of these websites will be subject to the terms and conditions of those websites. Aqua Blue Club LLC is not responsible for the content of the third-party sites.

These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website(s) may link.

It is your responsibility to check the status of these sites. 

AGGREGATED CUSTOMER INFORMATION

We collect information relating to customer trends and patterns. This information is often used in its aggregate form. We, including our group companies, may disclose aggregate statistics about enquiries made, visitors, customers and sales in order to describe our services to prospective partners, purchasers, advertisers and other reputable third parties and for other lawful purposes. No personally identifying information is disclosed.

MONITORING

To ensure that we carry out your instructions accurately, to help improve our service and in the interest of security, we may monitor and/or record:

• Your telephone calls to us.

• customer activities using CCTV recording equipment in and around our premises, including dive boats to comply with maritime safety law.

• Customer transactions and activities on our website. All recordings are and shall remain our sole property.

SECURITY STATEMENT

 We have taken all reasonable steps to have in place appropriate security measures to protect your information.

You may withdraw consent for us to contact you, or for us to use your information for marketing purposes at any time. In order for us to stop contacting you with marketing materials you may click 'unsubscribe' at the bottom of any one our newsletters at any point. This will remove you from all future mailings. Alternatively, you may reach out to us on the details below:

EMAIL

GENERAL INQUIRIES

brian.aquablue@gmail.com